Coronavirus (COVID-19) UPDATE
Coronavirus (COVID-19) UPDATE: 3 April 2020
In the midst of this COVID-19 pandemic, we are certainly in the most uncertain of times. Our hope for our clients, friends, and families is that you are taking the necessary steps to keep yourself and your loved ones safe. We encourage you to practice good hygiene and protect your mental health while social distancing.
We are bound to come out on the other side, albeit not the same. Nonetheless, EDU Africa is ready to take you on your transformative learning journey in Africa when this is all over!
Our thoughts and prayers are with you as we weather this storm, together.
The safety and health of our partners and program participants are of the utmost importance to us. Although the world has currently come to a standstill, we remain committed to honoring the completion of academic objectives for all programs and are willing to work with partners to ensure this happens. Our teams are currently working remotely, and are still able to assist you with your current program adjustments, new program development or virtual study abroad alternatives.
With respect to the COVID-19 outbreak in our regions, there have now been multiple confirmed cases in several of our regions.
Commitment to flexibility
For those of you with concerns regarding how COVID-19 may develop, we have engaged with lodges and suppliers in order to request that they waive their cancellation policies and penalties. Most have been accommodating, allowing for last-minute payment and the availability to use one’s credit within a year of intended travel. Having secured these concessions, EDU Africa undertakes to be as flexible and generous as possible in the application of our own terms and conditions. This being said, please understand that we are all trying our best to manage the financial implications of this outbreak. We suggest that you reach out to your relevant contact person within EDU Africa in order to explore the flexible options available to your group.